AlphaNautical Marine Sales, Inc.

ALPHANAUTICAL SPECIAL RULES


NOTICE:
THE FOLLOWING TERMS OF SERVICE APPLY TO ALL ALPHANAUTICAL ORDERS EFFECTIVE IMMEDIATELY:
1) AlphaNautical ABSOLUTELY DOES NOT SHIP OUTSIDE THE CONTINENTAL USA. If you need to purchase an AlphaNautical product to ship overseas you will need to use a freight forwarder.
We have several companies listed below that our clients have used.
Make your private arrangements with the freight forwarder of your choice before purchasing the product from us.
Ship the AlphaNautical to your freight forwarder at a US address.
They will receive the product and forward it to you for a fee.
The AlphaNautical shipping charge will only send your product to the US freight forwarder.
You will need to pay them separately for the transportation of the product from their US location to your international location.
Exceptions are made for sales to a military APO address.
If you ordered from outside the USA, we are not liable for and will not re-imburse you for currency charges, foreign taxes, import/export fees, etc.
We ship UPS or FedEx to physical US addresses.
We do not ship to a PO address except in the case of a small rural town where that is the custom, but you will also need to provide a physical address.
If you need a COMMERCIAL INVOICE or a PRO FORMA INVOICE, AlphaNautical charges a flat fee of $100.00 per invoice paid in advance.

KNOWN FREIGHT FORWARDERS:
Bongo International - Contact Info  https://bongous.com/
Hot-Express.net  www.hot-express.net - in Miami (Doral) Florida - Exclusive FREIGHT FORWARDER to Panama in Central America
www.myUS.com  www.myUS.com - in Sarasota Florida - FREIGHT FORWARDER from Florida
www.shipito.com  www.shipito.com - in California - FREIGHT FORWARDER from US West Coast

2) When the Bill To Address does not match the Ship To Address, we will contact you to verify and authenticate all information.
We will need a photocopy (Front & Back) of the credit card that was used to purchase your product and which should exactly match the "Bill To" person.
We will also ask you to provide a photocopy (Front & Back) of the Driver's license to exactly match the "Ship To" and the address given.
Should the person entering the order attempt to use more than one address we will assume that this is a fraudulent transaction with a stolen credit card.
Normally we make a full refund to the owner of the credit card, however due to the expense to us charged by the "Gateway" and the credit card company for an incoming order, multiple attempts to process phony credit cards, and to process a return to the owner of the credit card, AlphaNautical MAY, at its discretion, deduct up to 10% of the order amount to cover our losses.
FAX all required information to 972-803-4107.
When all required verification data has been received and authenticated, we will immediately process your order.

3) If the product you want to purchase is over $500, please contact us first BEFORE ordering since we may ask you to prepay by a cleared bank wire or business check. Also, if the item will most likely need to be shipped by truck, we will arrange a "special order" for you with the charges quoted by a trucking company to your destination, added to your order.

4) We have a LIMIT OF ONE DISTRIBUTOR PER ORDER.

5) We accept most major credit cards including Visa, Mastercard, American Express and Discovercard.


Revised: January 6,2016.
COPYRIGHT 2004-2016. ALL RIGHTS RESERVED. ALPHANAUTICAL MARINE SALES, INC.
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